We recently welcomed Gordon County Fire-Rescue in Calhoun, GA to the Emergency Reporting (ER) family. Before joining ER a few months ago, Gordon County Fire-Rescue was using FIREHOUSE Software. Theirs is a similar story to many fire departments around the country: After years of using an inadequate and underwhelming Records Management System (RMS), they’ve turned […]
A CAD integration allows your department to pull incident data directly from your 911 Dispatch Center instead of having to spend valuable personnel time manually inputting the data into your system. With a CAD integration, information from your dispatcher will be automatically uploaded into your system in real time or at the end of the call.
At last, spring is here…warmer temps, baseball, more outdoor fire training (every day is a training day, right?) and of course, the latest news from the Emergency Reporting team. It’s been a busy couple of months since our last update, so let’s jump right in! Making Property and Content Loss Required for 100 Series Incidents […]
In a new case study video, The Villages Fire Rescue in Florida, an ER customer since 2017, explains how using ER has helped keep their community and personnel safer. Chief Edmund Cain sits down with us to discuss their agency’s use of our records management software (RMS) and the key features that they use the most, […]
“Before Emergency Reporting, we were like a typical fire department and using a lot of books and binders. Being able to manage information, do inspections and do inventory – and not have to fill out paperwork that needs to be transcribed – has allowed us to manage much more effectively for the last five years. It’s […]
Hello everyone! I hope this blog finds you and your department well. With 2019 well underway, our team continues to make ER even better. In addition to dozens of fine-tuning adjustments under the hood, below are some highlights to keep you up-to-date and getting the most out of ER. New Feature Request Platform We’ve moved […]
Hi, I’m Luke, and I’m a Product Associate here at Emergency Reporting (ER). During my first year here, I was part of our astounding Customer Support team and I may have spoken to many of you in the past. One of our greatest assets is you, our customers, and your ideas. For years we’ve had a special place for you to send in your ideas on how to make our platform even better.
Administrative training. Just the sound of it is enough to make action-oriented public safety professionals cringe. It’s almost as bad as going on “light duty.” But is administrative training really that awful? Anything we can do to develop our management, leadership, and technology skills can help us become an officer, better leaders, and more well-rounded […]