Careers at Emergency Reporting

What We Have A Passion For

Our team at Emergency Reporting works hard to empower first responders with powerful station management tools. We provide users with awesome features, in-depth support, and easy-to-use web and mobile apps.  We serve customers around the world, ranging from small rural fire districts, multi-station agencies, counties, metros and the Department of Defense. What we make here everyday really matters, we make it easier for firefighters to save lives and property. Interesting in learning more? Check out our story. 

What We Value

‘Consistent innovation’ and ‘continuous improvement’ are sayings you’ll hear a lot around the Emergency Reporting office. Members of our team are constantly learning and given chances to grow and develop their skills, both personally and professionally.

Our development team actively practices the Agile Development Methodologies. We do that by employing scrum project management, which means we get to spend more time and energy directly where it counts adding value for our customers.

We value cool desks and chess
We value teamwork and collaboration

Where We’re Located

Our office is nestled in Bellingham, Washington a fast-growing city that boasts the beauty of Seattle without all of the traffic. Bellingham sits about halfway between Vancouver, British Columbia and Seattle, Washington.

Due to our expanding staff numbers, we have recently moved to the Barkley Village area. This great location is a short walk from many food options, business services, walking trails and a state-of-art movie theatre.

Find out more about why we love living here at BellinghamWins.com.

Come make a difference with us!

  • Flexible work schedule
  • Family friendly, open office environment
  • High performance technology equipment provided
  • Medical, dental and vision insurance
  • Matching Simple IRA contributions of up to 3% of salary
  • Generous vacation, sick leave and holiday time
  • Unlimited coffee, soda, sparkling water, chai lattes, etc
  • Active company culture – from Spikeball at lunchtime to walking meetings, we like to have fun!

Current Openings

 

Thank you for your interest in Emergency Reporting. If you are interested in any of the positions below, we encourage you to review the job description to find out more and then we invite you to complete our application form and submit it with your resume and cover letter to jobs@emergencyreporting.com.

Emergency Reporting is an Equal Opportunity Employer.


Budget Analyst

This position provides financial and budgetary support to the Controller acting as the Assistant Controller. This includes developing and monitoring the annual budget, analyzing financial information (e.g. revenues, expenditures and cash management) to ensure all operations are within budget, and the production and presentation of financial reports.

The ideal candidate will have a BA in Accounting, Finance, Business Administration or related field and three or more years of progressively responsible experience working with budgets and financial reporting.

For more information and full qualifications see attached Job Description.

Regional Trainer

This full-time position provides on-site training to our end-users/customers. The position requires regular travel to customer sites and regional training locations.

The ideal candidate will have a Fire Instructor I certificate (or equivalent) with  two or more years training experience including training adult students in Fire Department related specialties. A working knowledge and thorough understanding of the first-response industry, particularly fire and EMS is essential.

For more information and full qualifications see attached Job Description.

Customer Support Technician

This position is responsible for providing excellent customer service and technical support to Emergency Reporting customers. A person in this role will ensure the highest level of customer support using chat, email, and phone when responding to customer requests for help.

The ideal candidate will have six or more months of customer service or administrative support experience with strong customer service skills.  Ability to quickly learn new technology and solid problem solving skills are essential.

For more information and full qualifications see attached Job Description.

IT Technician 3

This position provides coordination, support, monitoring, installation and best practices of IT systems company-wide, including office environments, remote users, datacenters, and other computing resources. This is a senior level position that requires a deep technical ability.

The ideal candidate will have an Associates degree (or higher) in Computer Science, Information Systems or other IT-related field with a combination of experiences as identified in the qualifications checklist below.

For more information and full qualifications see attached Job Description.
This Qualifications Checklist must be submitted with application for IT Tech 3.