NFIRS: Why You Should Report Your Data

report your NFIRS data

Although reporting your incident data may not be compulsory, the advantages far outweigh any downside. I’d like to begin by clearing up some misconceptions. Misconception #1: It’s a requirement. Yes or No; it depends where you live. Reporting to NFIRS is not a requirement from the national level. Some states directly require departments to submit … Continued


What’s Your Department’s Story?

What is your department’s ‘story’? Does it include the time C-shift rounded up some snakes and put them in the pillowcases of some A-shifters? If so, you may be thinking of a different type of story (but that’s still a good one, nonetheless). When thinking of what your department’s story is, here’s a good question … Continued


Prepare for an ISO Visit: Staffing Credits & The Daily Roster

prepare for ISO visit score lower PPC

  Anytime a representative from Insurance Services Office (ISO) is invited to your department, it reveals your organization has made a commitment to measure the services you provide your community. It typically takes hundreds of man-hours to prepare for an ISO visit. Through their Fire Suppression Rating Schedule (FSRS), ISO evaluates many facets of your … Continued


Why You Should Report Your NFIRS Data

report your NFIRS data

Although reporting your NFIRS incident data may not be compulsory, the advantages of reporting your incident data  far outweigh any downsides. Before we get into why you should report your NFIRS data, I’d like to begin by clearing up some common misconceptions about NFIRS reporting. Misconception #1: It’s a requirement. Yes or No; it depends … Continued


Why Accurate NFIRS Data Matters

accurate NFIRS data

Data matters…big time! As a decision-maker and fire service leader, you already know this. So how do you convince the data-doubters in your organization about the value of data?

“Research has found that fire department personnel have a number of reasons why NFIRS reports are not as complete and accurate.”


Top 5 Tips: Reports Module

Welcome to our next installment of Top 5 Tips. This time we’ll take a look at the Reports Module. This module is your gateway to getting good reports out of all the good data your agency is entering into the system. It’s a pretty straightforward module to navigate, but there are some useful things to … Continued


The Elephant in the Room: Achieving NFPA 1500 Compliance

achieving NFPA 1500 compliance

The services fire departments deliver to their communities today are nothing short of remarkable: EMS, technical rescue, haz-mat, prevention, public education, car seat checks, complimentary blood pressure checks, fall injury prevention programs, community paramedicine, and of course, the occasional fire. Fire departments continue to epitomize customer service.

Behind each one of these services are myriad standards, regulations, or industry-accepted practices that guide fire departments to deliver services effectively and safely. It is with safety in mind that I’d like to discuss a standard that can be quite the elephant in the room–NFPA 1500. It’s not so much an elephant we don’t talk about, but it is the pachyderm that addresses nearly everything about fire department safety. This can make 1500 an overwhelming standard to follow.

So, how do you eat this elephant? Simple: One bite at a time.


Top 5 Tips: The Occupancy Module

Welcome back to another set of Top 5 Tips for Success. This time it’s all about the powerful Occupancy Module. 1) Always Begin with the Settings Section This one may seem obvious, but it is commonly overlooked when you’re eager to get started using a new module in Emergency Reporting. I cannot emphasize this tip … Continued


Do Mission Statements Matter in the Fire Service?

do mission statements matter in the fire service

I experienced something for the first time during my recent visit to Germany. It wasn’t driving the Autobahn. I did that during my first visit there (and yes, it’s a blast!). No, what I encountered for the first time in my fire service career was a leader of a fire department who explicitly used his department’s mission statement to guide important decisions. In this case, it was a decision about a personnel matter he shared with me. He was genuinely passionate about making sure he followed the values set forth in the statement. As he shared the story, he cited the values and explained his approach with the individual.