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Our in-office support team is available Monday through Friday from 6:30 AM to 5:30 PM PST. Additional services are available outside these hours. To assist you faster (no phone tag), submit a support ticket via the button. For Priority 1 Emergencies ONLY (e.g. system down, CAD not importing calls, major component not working), call 1 (844) 253-9337.

**If your call is not truly Priority 1, you will be routed back to the online Support Ticket.

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Billing Inquiries

Our finance department is available to help with any billing questions at ar@emergencyreporting.com or by phone at 1 (844) 752-6066 Option 4. You can also learn about how to pay your bill in this article.

Executive Contact

You can reach our Executive Director, Ed O’Neill directly at ED@emergencyreporting.com or call 1 360-685-8654.

Anything Else?

If none of the above fits the bill, that’s OK! You can always email info@emergencyreporting.com or call 1 (844) 752-6066 for any other questions you have for us and we will direct you to the right person.

Our Address:

Emergency Reporting
2200 Rimland Dr., Suite 305
Bellingham, WA 98226